"Responding to the need that is out there"

FLEX Utility Assistance Now Available 

JUMP’s Flex Assistance Support (FAS) now offers $50 utility assistance as an option. Another safe and efficient means for eligible participants to pay utility bills, purchase groceries, transportation gas assistance, cleaning supplies, prescription co-pay and basic essential goods. Currently, JUMP is only able to help participants with proof of residency.


FAS delivers help by mail to the home of eligible participants in 2-4 days. Participants are eligible to apply every 3 months.


HOW TO APPLY for: $30 City Market, $30 Hannaford, $25 Shell gas card or $50 Utility Assistance


__ONLINE: complete & submit FLEX Application using Desktop, Laptop, I-Pad or Smartphone.


__MAIL IN: FLEX application. Download and return by mail: JUMP, PO 1657, Burl., VT 05402


__Call JUMP: complete FLEX application by phone: 862-4501. If unavailable, please leave your name, number and JUMP will get back to you ASAP!


Who qualifies “any of the below conditions”?

  • Meet Federal poverty income guidelines
  • Live in subsidized and/or section 8 housing
  • Recipient: 3 Squares, Reach Up or SSI/SSDI

If you live in Chittenden County and need help you may apply for assistance here.

You will need the following:

  • Must have valid VT State ID or 
  • Proof of residency; a copy of your most recent heating or electricity utility bill with your name indicating residency
  • In addition, if requesting Shell Gas Card; must provide proof of "valid car registration with matching address"
  • If requesting utility assistance must submit bill with matching address
  • A valid reachable e-mail address


What FAS help is Available?

If you are determined eligible, you will receive one of the below which you will have selected on your submitted FAS Form by mail in 2-4 days:

  • Hannaford cards $30
  • City Market cards: $30
  • Shell Gas card: $25
  • Utility Assistance: $50


Click here to complete and submit an online FLEX application 

JUMP website FLEX link: www.jumpvt.org,  call: 802 862-4501  or  e-mail: Jump@jumpvt.org.